The Define phase within the framework of Lean Six Sigma serves as the foundational stage for any process improvement initiative. In manufacturing, this phase is particularly vital as it involves a deep grasp of the current state processes and clearly defining project goals. By conducting thorough data collection, process mapping, and stakeholder co
Improving Service Operations with Lean Six Sigma
Lean Six Sigma presents a powerful framework for improving service operations. By combining the principles of Lean Manufacturing and Six Sigma, organizations can realize significant gains in customer satisfaction. Through process mapping, data analysis, and continuous improvement methodologies, Lean Six Sigma helps eliminate waste within service de